Dig into the reasons behind a Net Promoter Score and capture specific improvement areas.
How likely are you to recommend us to a friend or colleague?
0 = not at all likely, 10 = extremely likely.
What was the main reason for the score you gave?
What single factor most influenced your rating?
What specific experience or interaction most influenced your score?
Think about a concrete moment — a conversation, a product interaction, or a result you got.
What do we do particularly well?
Tell us what you value most about working with us.
What could we do differently to improve your experience?
Even small changes are worth mentioning — there are no wrong answers.
After each completed session, Mayetik generates a structured AI summary. Here's an example of the output format — the actual content reflects each respondent's answers.
The respondent's answers highlighted three recurring themes — each supported by specific examples drawn from their experience. The summary captures what was said, not what was expected.
Two responses stood out as unusually detailed and pointed to an area worth following up on. The full text of each answer is preserved below the summary.
Based on the patterns in this session, the AI identified three concrete actions for the project team to consider. These are drawn directly from the respondent's own suggestions.
Generated from 5 questions · ~5 min session