{
  "title": "Post-Purchase Feedback",
  "description": "Capture the end-to-end buying experience from discovery through to delivery.",
  "language": "en",
  "questions": [
    {
      "hint": "What problem were you trying to solve, or what opportunity were you acting on?",
      "text": "What prompted you to make this purchase?",
      "type": "text",
      "order": 1,
      "required": true
    },
    {
      "text": "How did you find out about us?",
      "type": "multiple_choice",
      "order": 2,
      "options": [
        "Search engine",
        "Social media",
        "Word of mouth",
        "Online review or article",
        "Advertisement",
        "Returning customer",
        "Other"
      ],
      "required": true
    },
    {
      "hint": "1 = very difficult, 5 = effortless.",
      "text": "How easy was the purchasing process?",
      "type": "rating_scale",
      "order": 3,
      "options": {
        "max": 5,
        "min": 1,
        "maxLabel": "Effortless",
        "minLabel": "Very difficult"
      },
      "required": true
    },
    {
      "text": "Did the product or service meet your expectations?",
      "type": "yes_no",
      "order": 4,
      "required": true,
      "branchRules": [
        {
          "priority": 0,
          "targetOrder": 5,
          "conditionType": "equals",
          "conditionValue": "No"
        },
        {
          "priority": 1,
          "targetOrder": 6,
          "conditionType": "equals",
          "conditionValue": "Yes"
        }
      ]
    },
    {
      "hint": "Be specific — what did you expect and what did you get instead?",
      "text": "What fell short of your expectations?",
      "type": "text",
      "order": 5,
      "required": true
    },
    {
      "hint": "0 = definitely not, 10 = definitely yes.",
      "text": "How likely are you to purchase from us again?",
      "type": "rating_scale",
      "order": 6,
      "options": {
        "max": 10,
        "min": 0
      },
      "required": true
    },
    {
      "hint": "Imagine recommending us — or warning someone away. What would you say?",
      "text": "What would you tell a friend or colleague about us?",
      "type": "text",
      "order": 7,
      "required": false
    }
  ]
}